WORKPLACE VIOLENCE AND THE FACILITY MANAGER
Joseph F. Gustin

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This comprehensive book contains practical and effective guidance for facility managers in addressing the issue of violence within the workplace. It is written in a straightforward, non-theoretical, reader-friendly format, examining both the risk factors that contribute to workplace violence, as well as the effects of such violence – both for the organization and for those directly impacted. Discussion also includes the procedures for assessing threat, strategies for preventing violence, and strategies for dealing with the consequences of violence. Special situations such as domestic violence which carries over to the workplace, along with racial and sexual harassment are explored, as are various court cases which involve these issues. The new OSHA directive on investigation of workplace violence is also explained.

ISBN: 0-88173-532-9
6 x 9, 297 pp., Illus., Hardcover
ORDER CODE: 0679

Table of Contents

Chapter 1—Violence in the Workplace
Crime in the Workplace: An Overview
Occupations at Risk
Other Data
Workplace Homicide
Defining Workplace Violence
Categories of Workplace Violence

Chapter 2—Workplace Violence—A Safety Issue
The Directive
The Inspection
The Conference

Chapter 3—Workplace Violence—What’s at Stake
Impact of Workplace Violence
Stakeholder Responsibilities
Law Enforcement Agencies
Chapter 4—Developing the Program
Management and Worker Involvement
Worksite Analysis
Records Review and Analysis
Screening Surveys
Workplace security analysis
Hazard prevention and Control
Minimizing Risk
Employer Response to Incidents of Violence
Training
Maintaining Records
Program Evaluation

Chapter 5—Developing the Plan
Policy Statement
Preventive Practices
Security Measures
Workplace Security
Prevention—Training
Addressing Threats and Threatening Behavior
Threat Assessment
Questions to Ask
Defining A Threat

Chapter 6—The Legal Ramifications
Tort Law
Employer Liability
Role of Worker’s Compensation
Elements of Negligence
Avoiding Liability
Prohibited Employment Policies/Practices
Reasonable Accommodation
Harassment
Pre-employment Issues
Dress Code
Constructive Discharge
Prevention—The Final Word

Chapter 7—Domestic Violence
Defining Domestic Violence
Recognition
Commitment
Multidisciplinary Approach
Prevention
Mandates
Detection, Investigation and Risk Assessment
Safety/Security Measures
When Employees Are Abusers
Domestic Violence and Stalking in the Workplace
Role of Law Enforcement

Chapter 8—Racial Harassment
Harassment Defined
Examples of Racial Harassment—EEOC Cases
Employer Liability
Prevention
Co-Worker Harassment

Chapter 9—Sexual Harassment
Facts About Sexual Harassment
Examples of Sexual Harassment—EEOC Cases
Summary

Chapter 10—Disability Harassment
Disability Defined
Enforcement
Examples of Disability Harassment—EEOC Cases
The ADA Amendments Act of 2008
Summary

Appendix A—2011 Workplace Data (Preliminary)
Workplace Homicides by Selected Characteristics
Fatal Occupational Injuries by Event or Exposure

Appendix B—2010 Workplace Data
Fatal Occupational Injuries by Event or Exposure 2010

Appendix C—Occupational Homicides by Selected Characteristics, 2010

Appendix D—Potential Abatement Methods

Appendix E—Questions and Answers for Small Employers on Employer Liability for Harassment by Supervisor

Appendix F—Laws Enforced by EEOC

Index

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