MARK R. ROCHE, C.E.M., C.E.P., B.E.P., C.I.A.Q.P., has more than 25 years experience in power generation, energy delivery, energy management, utility marketing, and customer service. He has developed and presented a number of instructional programs on energy management and professional development, with a concentrated focus on how to implement effective energy management programs. Mr. Roche also serves as a core instructor for AEE's Business Energy Professional (BEP) program, as well as chair of the BEP board, and as a member of the Certified Energy Manager (CEM) board. He is currently supervisor of service delivery for Progress Energy Florida.