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Full details about AEE's
Best Practices for Facilitating
Demand Side Management & Response Programs

Online Training for Energy Involved Professionals Seeking
Certified Demand Side Manager (CDSM) Certification
An interactive program you can complete right from your computer, with two-way live audio via your phone or VOIP

12 Hours of Instruction:
Earns 1.2 CEU / 12 PDH / 2.4 AEE credits toward re-certification

Now accepting registrations for program beginning
November 13, 2017

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AIA Learning Units Eligible

This course has been approved by AIA for continuing education credits. The AIA requires that its registered architect members earn 18 Learning Unit (LU) hours of continuing education credit annually (eight hours of which must be related to Health, Safety, and Welfare topics and four of those eight in Sustainable Design) to remain in good standing. Architectural boards in 40 states, 10 Canadian Provinces, and 19 countries have implemented mandatory continuing education (MCE) for re-licensure.

The Association of Energy Engineers is an approved training provider within the American Institute of Architects (AIA) Continuing Education Systems (CES) Registered Provider program.


MARK R. ROCHE, C.E.M., C.E.P., B.E.P., C.I.A.Q.P., has more than 25 years experience in power generation, energy delivery, energy management, utility marketing, and customer service. He has developed and presented a number of instructional programs on energy management and professional development, with a concentrated focus on how to implement effective energy management programs. Mr. Roche also serves as a core instructor for AEE's Business Energy Professional (BEP) program, as well as chair of the BEP board, and as a member of the Certified Energy Manager (CEM) board. He is currently the commercial energy management supervisor for Tampa Electric Company.


This program offers a powerful training and career-enhancing opportunity for those who are responsible for knowing, facilitating, or administering DSM programs. The following professionals will especially benefit from attending this training and certification preparatory seminar:

  • DSM Program Managers / Administrators / Coordinators
  • Utility Regulatory Team Members
  • DSM Analysts
  • Regulatory Specialists
  • State or Public Regulators
  • Public Purpose Program Administrators
  • Conservation and Energy Efficiency Analysts
  • Utility DSM Program Administrators / Coordinators
  • Resource Managers
  • DSM Program Inspection Analysts
  • DSM Program Design Analysts
  • DSM Program Impact Engineers/Analysts
  • DSM Consultants and Vendors

Presented online in a series of four 2½-hour and one 2-hour live time modules, this seminar is designed to provide the specific training and background needed by professionals preparing to sit for AEE's Certified Demand Side Manager (CDSM) certification examination. The course agenda also includes updates on topics of current importance to all individuals involved in development, implementation or management of demand side management and response programs.

You can participate in the seminar from your office, home, or anywhere you have access to the internet and a phone or VOIP. You'll have opportunities to interact with your instructor and colleagues in real time during the six live teleconferencing sessions.


Become a Certified Demand Side Manager (CDSM). Here's your opportunity to take part in a focused, fast-paced instructional program, designed both to expand your knowledge in the field, and to provide the specific training needed by to prepare you to sit for AEE's Certfied Demand Side Manager (CDSM) professional certification exam. Completion of this seminar also fills the training requirement for CDSM candidates.

The program provides a concentrated understanding of significant components of demand side management (DSM) and demand response (DR) programs for those who are involved in developing, implementing, managing, or working on these programs. Topics will include:

  • Understanding the history and drivers behind DSM and DR programs
  • DSM and DR types and how to financially evaluate them
  • Cost effectiveness tests including viewpoints, inputs, and calculations
  • Designing and implementing new DSM and DR programs and pitfalls to avoid to ensure their ongoing cost effectiveness
  • Managing and verifying DSM and DR programs for meeting customer as well as regulatory requirements

As more and more DSM and DR programs are being implemented by utilities, states, and government entities, having a comprehensive and broad understanding of all of the critical facets of such programs is vital for those involved in directing, managing, administering, and supporting them. This concentrated, one-of-a-kind live online seminar is designed to provide this necessary knowledge. All attendees will receive the full three day course workbook in electronic form in conjunction with this course.

Each applicant for CDSM professional certification must attend AEE's approved training course and complete and pass a four-hour written exam, as well as meet specific educational and professional criteria. (Note that the seminar fee does not include the certification application/testing fee.) For more about CDSM certification, testing and application fees, Click Here.

To view a detailed course agenda, Click Here.

For more about CDSM certification and testing, Click Here.

FEES (per participant):
$1150, regular / $1050, AEE member, non-profit org.

Seminar fees listed are per person for a single audio and video connection for individual use, and may not be shared with other users. All participants must individually pre-register for the desired course in order to participate. If you would like pricing information on multiple registrations for the same seminar, please contact: Terese Lavallee, phone 770-925-9633, email:

For more details about seminar registration terms, what to do if you miss a session, and AEE's cancellation, substitution or transfer policy CLICK HERE.


The following offering(s) of the Best Practices for Facilitating Demand Side Management & Response Programs Online Seminar are currently scheduled. The program consists of four 2½-hour and one 2-hour teleconferencing sessions, for a total of 12 hours of instruction.

Beginning on November 13, 2017, with session dates and times as follows:
Course Module
Times (Eastern time US)
Day 1
3:00 - 5:30 pm
Day 2
3:00 - 5:30 pm
Day 3
3:00 - 5:30 pm
Day 4
3:00 - 5:30 pm
Day 5
3:00 - 5:00 pm
Completion of all five modules is required to receive CEU and PDH Credit, and Course Certificate awarded by AEE.


For registration questions or assistance, call or email...

Terese Lavallee: (770) 925-9633